STORE POLICY
CUSTOMER CARE
At Tyson's Pet Treats, we’re passionate about pampering pets and supporting their humans! Whether you’re shopping for your pup, kitty, or feathered friend, we’re here to ensure a smooth, joyful experience. If you have questions about products, orders, or shipping, our team is ready to help. Reach us via email at tysonspettreats@proton.me—we aim to respond within 24 hours during business days (Monday-Friday, 9 AM–5 PM EST).
We stand by the quality of our treats and offer a hassle-free 30-day satisfaction guarantee. If an item arrives damaged or isn’t a hit with your pet, contact us for a refund or exchange. Orders typically ship within 4–7 business days, and tracking details are sent straight to your inbox.
Your trust means everything to us. We value transparency, quick solutions, and the bond between pets and their families. Thank you for choosing us—we’re honored to be part of your pet’s happy, tail-wagging moments!
PRIVACY & SAFETY
At Tyson's Pet Treats, your privacy and safety are our top priorities. When you shop with us, we collect essential information such as your name, email address, shipping details, and payment information to process orders and provide a seamless experience. All transactions are securely handled through trusted third-party payment processors (e.g., Visa, Mastercard), which verify and encrypt your payment data. We do not store credit card details on our servers. Your personal data is used solely to fulfill orders, communicate updates, and improve our services. We protect your information using industry-standard SSL encryption and secure storage practices via Wix’s platform.
We may contact you via email to confirm purchases, share shipping notifications, or provide customer support. With your consent, we’ll also send occasional updates about new treats or promotions—you can unsubscribe anytime via the link in our emails. Data is never sold or shared with unrelated third parties, except as required to complete your order (e.g., shipping carriers). By using our site, you agree to the collection and use of information as outlined here.
If you have questions about your data, wish to update/delete your account details, or need further assistance, reach out to us at tysonspettreats@proton.me. This policy may be updated periodically, and any changes will be posted on this page. Thank you for trusting us with your pet’s happiness—and your privacy!
PAYMENT METHODS
Credit / Debit Cards